Binding proposal
A written price for the move that won't change, as long as the job matches what was described.
Not-to-exceed proposal
A written proposal that sets the maximum you can be charged. The final bill can be lower, not higher.
Moving services contract
The agreement you sign before loading. In Texas, the written proposal becomes part of it, and you get a signed copy at delivery.
TxDMV certificate
The license every household mover operating within Texas must hold from the Texas Department of Motor Vehicles. Check it in the Truck Stop database.
Intrastate vs. interstate
An intrastate move stays inside Texas and is regulated by TxDMV. An interstate move crosses state lines and is regulated by the federal FMCSA.
Liability (valuation)
How much the mover will pay if something is lost or damaged. In Texas it's agreed before the move—some agreements limit it to 60 cents per pound per item. It isn't insurance.
Inventory
An optional list of items and their condition, signed before and after the move. Useful if you ever need to file a claim.
Claim
A written request for payment for loss or damage. In Texas, file it within 90 days of delivery.
Certificate of insurance (COI)
A document many apartment, condo and office buildings require from a mover before move day, showing the mover's insurance coverage.
Elevator or dock reservation
A booked time window for using a building's freight elevator or loading dock.
Long carry
When the truck has to park far from the door, so everything is carried a long way. Mention it when you request a quote.
Right-of-way permit
In Austin, a City permit that may be required to park a moving truck in a metered space, curb lane, alley or sidewalk. Call 3-1-1 for details.
Full-service move
The mover handles the whole job: packing, protection, loading, transport, unloading and placing items in the right rooms.
Partial packing
The crew packs only certain rooms or items—often the kitchen and fragile pieces—while you pack the rest.